Incidents and maintenance reported on status page for TitanX https://status.frontspin.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8168d27d09f0f1cc75ec5dcd45d6d11d.png https://status.frontspin.com/ en https://status.frontspin.com/maintenance/1085218 Sat, 10 Oct 2026 00:30:00 -0000 https://status.frontspin.com/incident/1085218#0a54ff1c4a554a6a03f805242d91e01cba417c1ea0cab1bd6bc5e3993118433e Maintenance Maintenance completed https://status.frontspin.com/maintenance/1085218 Thu, 08 Oct 2026 17:36:20 -0000 https://status.frontspin.com/incident/1085218#7dc558f591f519b71dcc5b87437553e9b50977d4eadfe4af423d360d22c9e59a Maintenance Scheduled maintenance on https://p2.frontspin.com - October 9th, 11:30 PM UTC, approximately 30 minutes. https://status.frontspin.com/maintenance/1082186 Tue, 06 Oct 2026 00:30:34 -0000 https://status.frontspin.com/incident/1082186#6db844cb519183ff11d2134a4c23286a6824e67982ce37a0b8283ce2572bfbee Maintenance Maintenance completed https://status.frontspin.com/maintenance/1082186 Mon, 05 Oct 2026 14:55:55 -0000 https://status.frontspin.com/incident/1082186#e07f7bea0f8e6a4d117ee4640fa670087be082d043430f7f32281036e067ee3a Maintenance We're performing scheduled maintenance on FrontSpin P2 tonight, starting around 5:00 PM MST (8:00 PM ET). We expect this to take about 30 minutes, and we've built in some buffer in case anything unexpected comes up. During this window, calling on P2 may be intermittently or fully unavailable. You don't need to do anything on your end. We'll update this page as soon as the maintenance is complete. https://status.frontspin.com/incident/1078408 Wed, 30 Sep 2026 14:46:00 -0000 https://status.frontspin.com/incident/1078408#3470b04d8ca8cc0dde38bd2b972b66664fd6f42fdf538565810dd1c3a95f4924 Incident Investigating an issue with MFA where users are not receiving the code https://status.frontspin.com/incident/1077205 Tue, 29 Sep 2026 15:28:00 -0000 https://status.frontspin.com/incident/1077205#ec4e49b50a0813f3d29467cb0e6cd13ba51cfa0b9f0ad7e8b4be7c33e19b56c8 Incident The application is working as expected. The application returned to stability on Tuesday, September 29, 2026 is 12:44 UTC. We are ensuring processing continues. https://status.frontspin.com/incident/1077205 Tue, 29 Sep 2026 14:04:00 -0000 https://status.frontspin.com/incident/1077205#9beeba5a4c5f9f1e3b05329f5bacf7dac8b7b5753bb50117c1220b3d54a29215 Incident The application is in a stable state and all syncing with salesforce is resolved. We are actively ensuring records catch up for large tenants. Monitoring the sync closely. We believe access is restored. We will update as soon as we believe all data has been processed. https://status.frontspin.com/incident/1077205 Tue, 29 Sep 2026 12:48:00 -0000 https://status.frontspin.com/incident/1077205#225ca3432e00f40d58446caabd3eef575197ec574fcfffb7550f481556478c1f Incident The team is currently investigating issues with the salesforce sync. Updates will be provided. https://status.frontspin.com/maintenance/1076620 Tue, 29 Sep 2026 00:30:16 -0000 https://status.frontspin.com/incident/1076620#b1b66bd04a63a46a491bb6cb5f8d56e523e6435ee0222264f40044f2dcea6512 Maintenance Maintenance completed https://status.frontspin.com/maintenance/1076620 Mon, 28 Sep 2026 20:56:41 -0000 https://status.frontspin.com/incident/1076620#18d65aec7a468b9c1b7b78a1c73679200d35830ce0751b3f5a3a0c8954df7abc Maintenance We're performing scheduled maintenance on FrontSpin P2 today, Monday, September 28, starting at 5:00 PM MST. We expect it to take about 30 minutes. We don't expect any downtime. In rare cases, a call in progress at the start of the window could be interrupted. You don't need to do anything on your end. We'll update this page as soon as the maintenance is complete. https://status.frontspin.com/incident/1076350 Mon, 28 Sep 2026 13:38:00 -0000 https://status.frontspin.com/incident/1076350#55fdecb5b46d7545e996337b02cc7ef2b29dcfafcc75b1db3f4cef1576408ce6 Incident System access has been restored. The team is monitoring all actions closely. https://status.frontspin.com/incident/1076350 Mon, 28 Sep 2026 13:30:00 -0000 https://status.frontspin.com/incident/1076350#ca44d822c6923fd89eb3544ca1d279db10255b8bf59891e39033196c2062c27b Incident Outbound calling has been restored. The team is working on investigating issues with inbound calls. https://status.frontspin.com/incident/1076350 Mon, 28 Sep 2026 13:22:00 -0000 https://status.frontspin.com/incident/1076350#1893f5931b56cd7ff3fd26253410b261dfe3e94f804c1dc516d266552f19c0ad Incident We are investigating a service outage. The team is actively investigating on a fix. https://status.frontspin.com/maintenance/1072442 Thu, 24 Sep 2026 00:30:24 -0000 https://status.frontspin.com/incident/1072442#24ce0f2e19879abfd88ca94150ea2eef646428a8ea14851e9105d99238baabe6 Maintenance Maintenance completed https://status.frontspin.com/maintenance/1072442 Wed, 23 Sep 2026 21:06:58 -0000 https://status.frontspin.com/incident/1072442#8f0d02e1753c5cc459c20754a70e07209a8773f044735b9835622690e394fd35 Maintenance We're performing scheduled maintenance on FrontSpin P2 tonight, starting around 5:00 PM MST (7:00 PM ET). We expect this to take about 30 minutes. During this window, P2 may be intermittently or fully unavailable. You don't need to do anything on your end. We'll update this page as soon as the maintenance is complete. https://status.frontspin.com/maintenance/1058785 Thu, 10 Sep 2026 14:37:35 -0000 https://status.frontspin.com/incident/1058785#7c0c5d5e9400ca4de6b4a67ed08c5e30a02c40c973ef304465555fb824d74739 Maintenance Scheduled maintenance on https://p2.frontspin.com - September 11th, 12:00 AM UTC, approximately 30 minutes. https://status.frontspin.com/incident/1050858 Fri, 04 Sep 2026 15:08:00 -0000 https://status.frontspin.com/incident/1050858#81ec738230c491bb1dd5300e86261a21be3ef793341a5f7f7460c258c1b963ad Incident The Issue has been resolved. The team will continue to monitor the situation closely. https://status.frontspin.com/incident/1050858 Fri, 04 Sep 2026 14:45:00 -0000 https://status.frontspin.com/incident/1050858#781c26f4fa6d3a0dd7f99659fd659bf0b1865503ccdaeead4c1ac0c49fefead8 Incident Calling is currently unavailable on https://p2.frontspin.com. The platform itself is available and all other functions are working normally. We are looking into it. https://status.frontspin.com/incident/1039855 Sat, 29 Aug 2026 14:59:00 -0000 https://status.frontspin.com/incident/1039855#e69f47023c3069c7e88e744a17b410bd0849773ed3e42f38fcae30bd305e1b05 Incident P2 is available. https://status.frontspin.com/incident/1039855 Sat, 29 Aug 2026 14:05:00 -0000 https://status.frontspin.com/incident/1039855#758123290fec899e8a53be26856c3bc55b3e387faf05277265e037be90d22b31 Incident The team is aware and working at resolving the issue. https://status.frontspin.com/incident/1019467 Tue, 18 Aug 2026 15:10:00 -0000 https://status.frontspin.com/incident/1019467#5ebb561060848f2fbad69b0a754b6af5dc96dd4d1f2c6ade41fced5101c777da Incident This issue has been resolved. API responses and Salesforce synchronization on the P2 platform have returned to normal. Thank you for your patience. https://status.frontspin.com/incident/1019467 Tue, 18 Aug 2026 14:56:00 -0000 https://status.frontspin.com/incident/1019467#309c7f8ff99045e8264d3a505966c8f956e6fa59a7f087bfd55baa659492d44d Incident We are investigating delayed API responses and delays in Salesforce data synchronization affecting customers on the P2 platform. Our team is working to identify the cause. We will post an update as soon as we know more. https://status.frontspin.com/maintenance/1011307 Fri, 14 Aug 2026 01:02:44 -0000 https://status.frontspin.com/incident/1011307#7395a56897b5ccfef2313c704272ba907f3fb1718b6d04defb13242d20dfc36c Maintenance Platform Update https://status.frontspin.com/maintenance/998376 Thu, 06 Aug 2026 16:38:26 -0000 https://status.frontspin.com/incident/998376#7e76084d12fde18e8ec0737e37c14fd0f1f1741a66ef60c415ea992ee4fa3b56 Maintenance Scheduled maintenance on https://p2.frontspin.com - August 7th, 12:00 AM UTC. https://status.frontspin.com/maintenance/975555 Thu, 23 Jul 2026 18:30:07 -0000 https://status.frontspin.com/incident/975555#edd400bcaa8f1ca827401f464c6892974d01329ce4d4048dd687c915d5e9a46c Maintenance We're deploying a few platform enhancements. No downtime or service disruption is expected during this window https://status.frontspin.com/incident/962915 Mon, 13 Jul 2026 20:03:00 -0000 https://status.frontspin.com/incident/962915#90fb8aeeb56c3d9f5c24f6d99c41bf9bec6d617945ae2ceb352d52898f5ccd61 Incident we're investigating an issue related to login from EU https://status.frontspin.com/maintenance/953053 Sat, 11 Jul 2026 00:18:50 -0000 https://status.frontspin.com/incident/953053#d5db09d1deda2323c9be89a9e4591f47f0eeafc4761d738bd5ee9edd86666b46 Maintenance Scheduled Maintenance Notice Our cloud provider will be performing scheduled maintenance on app.frontspin.com beginning at 10:00 AM CDT. During this window, app.frontspin.com will be temporarily unreachable. We'll confirm once service is fully restored. https://status.frontspin.com/maintenance/948700 Thu, 09 Jul 2026 18:07:55 -0000 https://status.frontspin.com/incident/948700#f72391e546398511091fb03b916d48729c5857172f1d7ff1383271d02bd32fa7 Maintenance Scheduled maintenance on https://p2.frontspin.com - July 11th, 12:00 AM UTC. https://status.frontspin.com/maintenance/946590 Tue, 07 Jul 2026 23:55:30 -0000 https://status.frontspin.com/incident/946590#36774b5b990adae532ac5761a363a4fdc81984ec467b3e08d79a819662f0aecd Maintenance Scheduled Maintenance Notice Our cloud provider will be performing scheduled maintenance on app.frontspin.com beginning at 5:00 PM CDT (22:00 UTC). During this window, app.frontspin.com will be temporarily unreachable. We'll confirm once service is fully restored. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 23:46:00 -0000 https://status.frontspin.com/incident/946567#9a7d6649f3e2fa80f5e83927e4afebb12d31e4fcdddddde1dc7c187ec7db9d09 Incident P2 is now available. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 23:44:00 -0000 https://status.frontspin.com/incident/946567#a5029ac20e07565e66b76460aaf41d39b82a594151ad31f1b0c9c59d3e513b36 Incident P2 is currently unavailable. One of our cloud provider is performing unscheduled maintenance and we are monitoring closely. Our engineering team expects P2 to become available shortly. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 22:47:00 -0000 https://status.frontspin.com/incident/946567#14b72066d6e306e9457da39b15291600ba70700f1c945727f5dca08674095288 Incident P2 is currently unavailable. The Frontspin Team is investigating the issue https://status.frontspin.com/maintenance/941814 Thu, 02 Jul 2026 17:15:05 -0000 https://status.frontspin.com/incident/941814#27dcc0b5f0b5f32d4bd488b81fcbc50e374eb914e4a86949d8373846bbfc190a Maintenance - General Maintenance - Welcome Email Feature Release https://status.frontspin.com/maintenance/941813 Thu, 02 Jul 2026 17:13:09 -0000 https://status.frontspin.com/incident/941813#f0e7c53ff825e6c32d48cee1be20dfd9d1609e8a785ce257fe0e9868a2674306 Maintenance - General Maintenance - Welcome Email Feature Release https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 16:14:00 -0000 https://status.frontspin.com/incident/932275#1daf3954007d8fdf8998ef12b39c3a5b7bde4f848567428a09480973d6e312f4 Incident *All Frontspin systems are now operating as normal.* *Please reach out to support@frontspin.com or support@titanx.io if you are continuing to experience any impacts.* We identified the root cause of the issues occurring on Frontspin's P2 instance and our team has made a fix. The Frontspin team is continuing to monitor our systems to ensure there are no further impacts to our clients. Please note that following functionality was impacted on P2 during this from approximately 4:30am US ET through noon US ET: - Call transcriptions - Sending emails - Password resets - Phone number assignment - Admin panel and settings https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 14:22:00 -0000 https://status.frontspin.com/incident/932275#ae429b666c2d20d9bde4a6eb894a4565186da74425e89e71b2776d1e6f01dfc0 Incident We working to implement a fix. Please note that call transcriptions are currently unavailable on P2. We will provide further updates soon. https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 13:17:00 -0000 https://status.frontspin.com/incident/932275#a4bdf462df9f2c2d404e8c7c43b7cb2e8c7dd8bd651e7abeb08fe99a8dc7ed0a Incident We are investigating processing delays on p2.frontspin.com that are impacting customers' ability to use the platform. We will provide updates as soon as possible. https://status.frontspin.com/incident/915807 Sat, 06 Jun 2026 14:21:00 -0000 https://status.frontspin.com/incident/915807#bcf65ae5642259e0b57eff3a334e4af27cda0e0a9043ec739df3f570cd9de42f Incident The issue has been resolved. https://status.frontspin.com/incident/915807 Sat, 06 Jun 2026 14:15:00 -0000 https://status.frontspin.com/incident/915807#80b2c417d902a231c8e1c66dd7df989d8d3a263da2614a6756886ae85b5b3c26 Incident The team is aware of the incident and investigating. Updates soon. https://status.frontspin.com/incident/908253 Fri, 29 May 2026 17:40:00 -0000 https://status.frontspin.com/incident/908253#5db8fc7aeb0ef5125f7605d72ee86ecadc4d94e442cdd8ded1acbf405e09feeb Incident Update: We identified an intermittent calling issue affecting our US carrier beginning at 1:04 PM EST. As of 1:30 PM EST, the issue appears to have resolved, but we are continuing to investigate with our carrier and will provide further updates as we have them. We apologize for any disruption this may have caused. If you continue to experience issues, please reach out to support@titanx.io. https://status.frontspin.com/incident/908253 Fri, 29 May 2026 17:17:00 -0000 https://status.frontspin.com/incident/908253#aa91bc20eef58c948fa5673b6c2198373f6aac75143e525e18c1c0e34ecacd0d Incident We are investigating an issue related to the inability to make calls using the US carrier. We will post another update in 15mins. For any additional assistance, please reach out to support@titanx.io https://status.frontspin.com/maintenance/905925 Tue, 26 May 2026 21:08:41 -0000 https://status.frontspin.com/incident/905925#51d20ae8e085605b95f5bca6fc8b36c7d6a22fb5e827f9500e481204f38870b7 Maintenance This is a telephony infrastructure update only. No feature changes or bug fixes are included in this release, and no UI changes are expected https://status.frontspin.com/maintenance/899078 Mon, 18 May 2026 22:25:12 -0000 https://status.frontspin.com/incident/899078#544fa29c653eebb262a959dc6450bc8c54226b3abaffec20d07709b5e49db7fb Maintenance 🚨 Emergency maintenance May 20th 00:00 UTC (5PM PDT) https://status.frontspin.com/maintenance/896062 Thu, 14 May 2026 16:37:28 -0000 https://status.frontspin.com/incident/896062#c107c106212806bbc55bf49ca4792465a38cf3b27822525883fbc811eb34fa78 Maintenance This is a telephony infrastructure update only. No feature changes or bug fixes are included in this release, and no UI changes are expected https://status.frontspin.com/maintenance/883510 Wed, 29 Apr 2026 18:39:30 -0000 https://status.frontspin.com/incident/883510#d497482c35da391173d2233302bd4e2b4f4ce60fe22fff855942af3726b4599e Maintenance Rolling out a configuration update to improve workflow reliability. No downtime expected. https://status.frontspin.com/maintenance/883508 Wed, 29 Apr 2026 18:38:50 -0000 https://status.frontspin.com/incident/883508#776ad061b36f716e847e4fbe228b8e199db6d30e6f69c86f823bca2be305cd4f Maintenance Rolling out a configuration update to improve workflow reliability. No downtime expected. https://status.frontspin.com/maintenance/873885 Fri, 17 Apr 2026 14:52:29 -0000 https://status.frontspin.com/incident/873885#f8010b8a4fca853143be44c5750083fcb5c2055eb186d1bee8afb20b41fa5ed6 Maintenance Deploying a change to fix a call transcriptions issue affecting a small subset of calls in addition to some minor fixes https://status.frontspin.com/maintenance/868241 Thu, 09 Apr 2026 20:21:24 -0000 https://status.frontspin.com/incident/868241#8e9d424dd01e3ba695aebf7b5349f6325a048baab4080596c629e799bc127308 Maintenance TitanX will be undergoing scheduled maintenance on FrontSpin. During this window, the platform will be temporarily unavailable. What's included: - Bug fixes and stability improvements - Platform updates and configuration changes - Server maintenance and infrastructure work Expected downtime: ~2 hours https://status.frontspin.com/maintenance/868159 Thu, 09 Apr 2026 17:38:05 -0000 https://status.frontspin.com/incident/868159#f462558698e68f6bdd8fb99883f0a69fb692309b7355561dcc24051cb0b06583 Maintenance Deploying a change to fix layouts display issues in FrontSpin impacting a small subset of clients. https://status.frontspin.com/maintenance/864177 Fri, 03 Apr 2026 14:19:25 -0000 https://status.frontspin.com/incident/864177#b4418adf28bcc5385183fd9caed2ef75308fe5a8d6ba476431b1cfdf8b089207 Maintenance - Performance improvements - Small fixes