Incidents reported on status page for TitanX https://status.frontspin.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8168d27d09f0f1cc75ec5dcd45d6d11d.png https://status.frontspin.com/ en https://status.frontspin.com/incident/1039855 Sat, 29 Aug 2026 14:59:00 -0000 https://status.frontspin.com/incident/1039855#e69f47023c3069c7e88e744a17b410bd0849773ed3e42f38fcae30bd305e1b05 P2 is available. https://status.frontspin.com/incident/1039855 Sat, 29 Aug 2026 14:05:00 -0000 https://status.frontspin.com/incident/1039855#758123290fec899e8a53be26856c3bc55b3e387faf05277265e037be90d22b31 The team is aware and working at resolving the issue. https://status.frontspin.com/incident/1019467 Tue, 18 Aug 2026 15:10:00 -0000 https://status.frontspin.com/incident/1019467#5ebb561060848f2fbad69b0a754b6af5dc96dd4d1f2c6ade41fced5101c777da This issue has been resolved. API responses and Salesforce synchronization on the P2 platform have returned to normal. Thank you for your patience. https://status.frontspin.com/incident/1019467 Tue, 18 Aug 2026 14:56:00 -0000 https://status.frontspin.com/incident/1019467#309c7f8ff99045e8264d3a505966c8f956e6fa59a7f087bfd55baa659492d44d We are investigating delayed API responses and delays in Salesforce data synchronization affecting customers on the P2 platform. Our team is working to identify the cause. We will post an update as soon as we know more. https://status.frontspin.com/incident/1011307 Fri, 14 Aug 2026 03:02:35 -0000 https://status.frontspin.com/incident/1011307#7395a56897b5ccfef2313c704272ba907f3fb1718b6d04defb13242d20dfc36c Platform Update https://status.frontspin.com/incident/998376 Fri, 07 Aug 2026 00:00:00 -0000 https://status.frontspin.com/incident/998376#7e76084d12fde18e8ec0737e37c14fd0f1f1741a66ef60c415ea992ee4fa3b56 Scheduled maintenance on https://p2.frontspin.com - August 7th, 12:00 AM UTC. https://status.frontspin.com/incident/975555 Fri, 24 Jul 2026 17:00:34 -0000 https://status.frontspin.com/incident/975555#edd400bcaa8f1ca827401f464c6892974d01329ce4d4048dd687c915d5e9a46c We're deploying a few platform enhancements. No downtime or service disruption is expected during this window https://status.frontspin.com/incident/946590 Mon, 13 Jul 2026 22:00:00 -0000 https://status.frontspin.com/incident/946590#36774b5b990adae532ac5761a363a4fdc81984ec467b3e08d79a819662f0aecd Scheduled Maintenance Notice Our cloud provider will be performing scheduled maintenance on app.frontspin.com beginning at 5:00 PM CDT (22:00 UTC). During this window, app.frontspin.com will be temporarily unreachable. We'll confirm once service is fully restored. https://status.frontspin.com/incident/962915 Mon, 13 Jul 2026 20:03:00 -0000 https://status.frontspin.com/incident/962915#90fb8aeeb56c3d9f5c24f6d99c41bf9bec6d617945ae2ceb352d52898f5ccd61 we're investigating an issue related to login from EU https://status.frontspin.com/incident/953053 Sat, 11 Jul 2026 15:00:55 -0000 https://status.frontspin.com/incident/953053#d5db09d1deda2323c9be89a9e4591f47f0eeafc4761d738bd5ee9edd86666b46 Scheduled Maintenance Notice Our cloud provider will be performing scheduled maintenance on app.frontspin.com beginning at 10:00 AM CDT. During this window, app.frontspin.com will be temporarily unreachable. We'll confirm once service is fully restored. https://status.frontspin.com/incident/948700 Sat, 11 Jul 2026 00:00:44 -0000 https://status.frontspin.com/incident/948700#f72391e546398511091fb03b916d48729c5857172f1d7ff1383271d02bd32fa7 Scheduled maintenance on https://p2.frontspin.com - July 11th, 12:00 AM UTC. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 23:46:00 -0000 https://status.frontspin.com/incident/946567#9a7d6649f3e2fa80f5e83927e4afebb12d31e4fcdddddde1dc7c187ec7db9d09 P2 is now available. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 23:44:00 -0000 https://status.frontspin.com/incident/946567#a5029ac20e07565e66b76460aaf41d39b82a594151ad31f1b0c9c59d3e513b36 P2 is currently unavailable. One of our cloud provider is performing unscheduled maintenance and we are monitoring closely. Our engineering team expects P2 to become available shortly. https://status.frontspin.com/incident/946567 Tue, 07 Jul 2026 22:47:00 -0000 https://status.frontspin.com/incident/946567#14b72066d6e306e9457da39b15291600ba70700f1c945727f5dca08674095288 P2 is currently unavailable. The Frontspin Team is investigating the issue https://status.frontspin.com/incident/941814 Fri, 03 Jul 2026 12:00:25 -0000 https://status.frontspin.com/incident/941814#27dcc0b5f0b5f32d4bd488b81fcbc50e374eb914e4a86949d8373846bbfc190a - General Maintenance - Welcome Email Feature Release https://status.frontspin.com/incident/941813 Thu, 02 Jul 2026 22:00:18 -0000 https://status.frontspin.com/incident/941813#f0e7c53ff825e6c32d48cee1be20dfd9d1609e8a785ce257fe0e9868a2674306 - General Maintenance - Welcome Email Feature Release https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 16:14:00 -0000 https://status.frontspin.com/incident/932275#1daf3954007d8fdf8998ef12b39c3a5b7bde4f848567428a09480973d6e312f4 *All Frontspin systems are now operating as normal.* *Please reach out to support@frontspin.com or support@titanx.io if you are continuing to experience any impacts.* We identified the root cause of the issues occurring on Frontspin's P2 instance and our team has made a fix. The Frontspin team is continuing to monitor our systems to ensure there are no further impacts to our clients. Please note that following functionality was impacted on P2 during this from approximately 4:30am US ET through noon US ET: - Call transcriptions - Sending emails - Password resets - Phone number assignment - Admin panel and settings https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 14:22:00 -0000 https://status.frontspin.com/incident/932275#ae429b666c2d20d9bde4a6eb894a4565186da74425e89e71b2776d1e6f01dfc0 We working to implement a fix. Please note that call transcriptions are currently unavailable on P2. We will provide further updates soon. https://status.frontspin.com/incident/932275 Tue, 23 Jun 2026 13:17:00 -0000 https://status.frontspin.com/incident/932275#a4bdf462df9f2c2d404e8c7c43b7cb2e8c7dd8bd651e7abeb08fe99a8dc7ed0a We are investigating processing delays on p2.frontspin.com that are impacting customers' ability to use the platform. We will provide updates as soon as possible. https://status.frontspin.com/incident/915807 Sat, 06 Jun 2026 14:21:00 -0000 https://status.frontspin.com/incident/915807#bcf65ae5642259e0b57eff3a334e4af27cda0e0a9043ec739df3f570cd9de42f The issue has been resolved. https://status.frontspin.com/incident/915807 Sat, 06 Jun 2026 14:15:00 -0000 https://status.frontspin.com/incident/915807#80b2c417d902a231c8e1c66dd7df989d8d3a263da2614a6756886ae85b5b3c26 The team is aware of the incident and investigating. Updates soon. https://status.frontspin.com/incident/905925 Sat, 30 May 2026 00:00:46 -0000 https://status.frontspin.com/incident/905925#51d20ae8e085605b95f5bca6fc8b36c7d6a22fb5e827f9500e481204f38870b7 This is a telephony infrastructure update only. No feature changes or bug fixes are included in this release, and no UI changes are expected https://status.frontspin.com/incident/908253 Fri, 29 May 2026 17:40:00 -0000 https://status.frontspin.com/incident/908253#5db8fc7aeb0ef5125f7605d72ee86ecadc4d94e442cdd8ded1acbf405e09feeb Update: We identified an intermittent calling issue affecting our US carrier beginning at 1:04 PM EST. As of 1:30 PM EST, the issue appears to have resolved, but we are continuing to investigate with our carrier and will provide further updates as we have them. We apologize for any disruption this may have caused. If you continue to experience issues, please reach out to support@titanx.io. https://status.frontspin.com/incident/908253 Fri, 29 May 2026 17:17:00 -0000 https://status.frontspin.com/incident/908253#aa91bc20eef58c948fa5673b6c2198373f6aac75143e525e18c1c0e34ecacd0d We are investigating an issue related to the inability to make calls using the US carrier. We will post another update in 15mins. For any additional assistance, please reach out to support@titanx.io https://status.frontspin.com/incident/899078 Wed, 20 May 2026 00:00:00 -0000 https://status.frontspin.com/incident/899078#544fa29c653eebb262a959dc6450bc8c54226b3abaffec20d07709b5e49db7fb 🚨 Emergency maintenance May 20th 00:00 UTC (5PM PDT) https://status.frontspin.com/incident/896062 Sat, 16 May 2026 00:00:00 -0000 https://status.frontspin.com/incident/896062#c107c106212806bbc55bf49ca4792465a38cf3b27822525883fbc811eb34fa78 This is a telephony infrastructure update only. No feature changes or bug fixes are included in this release, and no UI changes are expected https://status.frontspin.com/incident/883510 Thu, 30 Apr 2026 17:00:56 -0000 https://status.frontspin.com/incident/883510#d497482c35da391173d2233302bd4e2b4f4ce60fe22fff855942af3726b4599e Rolling out a configuration update to improve workflow reliability. No downtime expected. https://status.frontspin.com/incident/883508 Thu, 30 Apr 2026 17:00:56 -0000 https://status.frontspin.com/incident/883508#776ad061b36f716e847e4fbe228b8e199db6d30e6f69c86f823bca2be305cd4f Rolling out a configuration update to improve workflow reliability. No downtime expected. https://status.frontspin.com/incident/873885 Fri, 17 Apr 2026 20:30:00 -0000 https://status.frontspin.com/incident/873885#f8010b8a4fca853143be44c5750083fcb5c2055eb186d1bee8afb20b41fa5ed6 Deploying a change to fix a call transcriptions issue affecting a small subset of calls in addition to some minor fixes https://status.frontspin.com/incident/868241 Sat, 11 Apr 2026 00:00:00 -0000 https://status.frontspin.com/incident/868241#8e9d424dd01e3ba695aebf7b5349f6325a048baab4080596c629e799bc127308 TitanX will be undergoing scheduled maintenance on FrontSpin. During this window, the platform will be temporarily unavailable. What's included: - Bug fixes and stability improvements - Platform updates and configuration changes - Server maintenance and infrastructure work Expected downtime: ~2 hours https://status.frontspin.com/incident/868159 Thu, 09 Apr 2026 21:00:13 -0000 https://status.frontspin.com/incident/868159#f462558698e68f6bdd8fb99883f0a69fb692309b7355561dcc24051cb0b06583 Deploying a change to fix layouts display issues in FrontSpin impacting a small subset of clients. https://status.frontspin.com/incident/864177 Sat, 04 Apr 2026 01:30:05 -0000 https://status.frontspin.com/incident/864177#528055865a76d19ed28e86281688ff4021e8e9dfdfcd78c523f8e6d7d8f28023 Maintenance completed https://status.frontspin.com/incident/864177 Sat, 04 Apr 2026 00:00:00 -0000 https://status.frontspin.com/incident/864177#b4418adf28bcc5385183fd9caed2ef75308fe5a8d6ba476431b1cfdf8b089207 - Performance improvements - Small fixes